A COMPLETE GUIDE TO YOUR ONLINE GALLERY

How to download digital files and order print products

Dear Families,

it has been such a pleasure meeting your children on photo day and we had a lot of fun capturing the portraits.

On this page you will find some valuable information regarding the online gallery & ordering process

Please enjoy you portraits, yours Alex Elaine

What happens after Photo Day?

3 easy steps to receive your portraits

Step 01

Receive an eMail with the link to your gallery approximately 2 weeks after photo day.

The Gallery includes 2-5 different portraits of your child.

Step 02

View your portraits and place an order for the package that suits you best.

Each package includes a certain amount of digital files.

Step 03

As soon as your order goes through you can choose and download the digital files included in your package and put your print credit towards any print item in the store.

Gallery will be live for 2 weeks from release day.

Interactive Video Walkthrough

Functions of the gallery software & ordering process

In this quick interactive video I give you an overview over the gallery softwar and show you how to order a package, download files and redeem the print credit included in your package.

How to view and order your portraits

Interactive Video

PLAY

Packages

Each package includes a certain amount of digital files & a print credit, you can use toward the print products in the store attached to your gallery

Basic Package

This Package includes:
1 high resolution digital file and a CHF 10 in gift credit good toward your choice of anything in the gallery store.

CHF 45

Standard Package

This Package includes:
3 high resolution digital files and a CHF 60 in gift credit good toward your choice of anything in the gallery store.

CHF 140

Premium Package

This Package includes:
ALL the high resolution digital files from your gallery and a CHF 120 in gift credit good toward your choice of anything in the gallery store.

CHF 220

NOTE: Your galley will be open for 2 weeks after it has been released. So please make sure you choose a package, download files included in your package and redeem your print credit during that time. After 2 weeks the gallery will go offline. Re-activation of  gallery available upon request (CHF 35/ week).

Favorite Print Items

Made from outstanding quality, lasting for decades

I firmly believe that remembering the value of printed photographs in today’s digital world is more important than ever before. A hard drive never triggers a smile, but a print on your desk, or on your wall does exactly that and reminds you every day anew of what matters most. 

Some more Info on Print Products

FULL PRICING GUIDE

Take a look at all the products I offer.

DOWNLOAD

PAPER QUALITIES

Choose the best paper quality for your print products

VIEW

ASK A QUESTION

Have a question? Just contact me- I am happy to help!!!

CONTACT ME

Frequently Asked Questions

QUESTION

When will we receive the portraits?

ANSWER

You will receive the portraits approximately two weeks after photo day

QUESTION

How will we receive the portraits?

ANSWER

I will send you an eMail with a link to your personal online gallery. In the gallery you will find all the portraits of your child (approximately 2-5) in color and black & white.

QUESTION

What do I do after I have viewed the gallery?

ANSWER

After you have viewed the gallery you can choose the package (Basic, Standard, Premium) that suits you best. All the packages include a certain amount of print credit as well as a substantial gift voucher, which you can put towards any of the print items (or additional digital files) in the store. This system gives you absolute flexibility and transparency.

QUESTION

Why do you give away a gift credit for prints?

ANSWER

You'll never get the same feeling looking at your photos on a screen as you will seeing them in print. Digital files are so very fleeting and will easily be forgotten in just a couple of month. Prints will be there forever... passed on from one generation to the next.

QUESTION

How long for will my gallery be online?

ANSWER

The gallery will be live for 2 weeks. After that the gallery will go offline. You can however request for the gallery to be put back online for a reactivation fee of CHF 35/ week. To avoid this, make sure you do not wait too long to choose your package and print items... 14 days fly by in a blink of an eye.

QUESTION

Which print items do you offer?

ANSWER

I offer a curated collection of classic and fine art prints, folios and canvas. Please refer to the menu for more details.

QUESTION

How do I download the digital files included in the package?

ANSWER

As soon as your order for the package goes through you will be able to choose and download the digital files include in your package.

QUESTION

How do I redeem the gift credit for print items?

ANSWER

As soon as you have placed your order for the package a shop in your gallery will open up. There you have the possibility to choose the print items you like best. The gift credit will be applied automatically in your cart on checkout (but please double check).

QUESTION

When will we receive our Print items?

ANSWER

You will receive your print items around 3 weeks after your gallery goes offline.

QUESTION

What happens to my (unused) print credit after the gallery has expired?

ANSWER

You can still redeem your print credit, if you request to reactivate your gallery. Reactivation fee is CHF 35/ week.

01